Last updated: 2024-03-27]
Modal Assets (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Introduction
Modal Assets (“we”, “us”, “our”, or “the Platform”) is committed to protecting the privacy, confidentiality, and security of all individuals and entities (“you”, “your”, or “Investors”) who interact with or participate in our investment-related services.
This Privacy Policy explains how Modal Assets collects, uses, stores, protects, and discloses personal and financial information in connection with investment activities and related communications.
By engaging with Modal Assets, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
2. Scope of This Policy
This Privacy Policy applies to information collected in relation to:
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Investment participation
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Investor communication
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Compliance and verification processes
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Platform operations
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Support and account-related correspondence
This policy does not cover third-party platforms or services that may be linked externally, each of which operates under its own privacy policies.
3. Information We Collect
Modal Assets may collect and process the following categories of information:
a. Personal Information
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Full name
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Email address
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Contact details
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Country of residence
b. Investment-Related Information
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Investment preferences
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Selected plans or tiers
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Transaction references
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Application or investment identifiers
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Communication records
c. Verification and Compliance Information
Where applicable, additional information may be requested for verification, compliance, or risk assessment purposes.
Modal Assets does not collect unnecessary data and limits collection strictly to information relevant to investment operations and regulatory integrity.
4. Purpose of Data Collection
Information collected by Modal Assets is used strictly for legitimate business and operational purposes, including:
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Managing investment relationships
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Processing transactions and withdrawals
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Conducting reviews and risk assessments
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Communicating investment updates and platform notices
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Ensuring compliance with internal controls and applicable requirements
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Preventing fraud, misuse, or unauthorised activity
We do not sell, rent, or trade personal data.
5. Data Confidentiality and Protection
Modal Assets implements reasonable technical and organisational measures to protect personal and investment-related data against:
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Unauthorised access
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Loss or misuse
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Alteration or disclosure
Access to information is restricted to authorised personnel only and handled on a need-to-know basis.
Despite these safeguards, no method of transmission or storage is completely secure. By engaging with Modal Assets, you acknowledge and accept this inherent risk.
6. Data Sharing and Disclosure
Modal Assets does not disclose personal information to third parties except where:
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Required for operational or compliance purposes
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Necessary to fulfil contractual or transactional obligations
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Required by law, regulation, or lawful authority
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Needed to protect the rights, security, or integrity of Modal Assets
Any disclosure is limited strictly to what is necessary for the stated purpose.
7. Data Retention
Personal and investment-related information is retained only for as long as necessary to fulfil operational, legal, compliance, or risk management obligations.
Data may be securely archived or deleted once it is no longer required, subject to internal policies and applicable requirements.
8. Investor Rights
You may request, subject to reasonable verification:
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Access to your personal information
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Correction of inaccurate data
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Clarification regarding data usage
Certain requests may be restricted where retention is required for compliance, risk management, or legal purposes.
9. Communications
Modal Assets may contact you via email or other authorised channels regarding:
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Investment updates
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Account-related matters
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Platform notices
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Compliance or review requirements
You acknowledge that such communications are necessary to maintain an active investment relationship.
10. Third-Party Services
Where third-party services are used to support communication, analytics, or operational functionality, Modal Assets ensures that such providers are selected based on reasonable standards of data protection and confidentiality.
Modal Assets is not responsible for the privacy practices of external platforms beyond its control.
11. Policy Updates
Modal Assets reserves the right to update this Privacy Policy at any time. Any changes will take effect upon publication.
Continued engagement with the Platform constitutes acceptance of the updated policy.
12. Contact Information
For privacy-related inquiries or concerns, you may contact Modal Assets through authorised communication channels.
Final Acknowledgement
By participating in any investment activity with Modal Assets, you acknowledge that you understand how your information is collected, used, and protected, and you agree to this Privacy Policy in full.
10. Contact Us
For privacy-related questions or requests, please contact: